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Coronavirus Community Update


Dear Cypress of Charlotte community,

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus, known as COVID-19. We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps The Cypress of Charlotte is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19. We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates on this website.

Our community is following the guidance from both the Centers for Disease Control and Prevention and local health authorities by:

  • — Requiring employees to wear face masks and adhere to additional screening processes
  • — Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • — Restricting visitors, including deliveries
  • — Canceling on-site group social events and recreational activities
  • — Reviewing our emergency preparedness and response program
  • — Asking residents and employees to communicate any travel plans
  • — Coordinating best practices and across our large partner network
  • — Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

  • — Avoiding crowds and large social gatherings
  • — Regularly cleaning and disinfecting personal spaces
  • — Avoiding touching your face
  • — Regularly washing your hands with soap and water for at least 20 seconds
  • — Staying in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever and coughing

These are simple yet important steps we should all be taking to protect ourselves and our community. Our teams are staying in communication with local health officials and will share regular updates on COVID-19.

For more the most up to date information and personal health recommendations, please visit these websites:

Updates from LCS: www.lcsnet.com/covid-19-update
COVID-19 Prevention Recommendations: www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
COVID-19 Symptoms: www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
What To Do If You Think You Are Sick: www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf


Helpful Resources
Centers for Disease Control
World Health Organization
NC Department of Health and Human Services

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